Bloom & Grow Discount App Privacy Policy

Bloom & Grow Discount App (“the App”) provides discount management services (“the Service”) to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.


Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Store name, email, and domain
  • Orders (for applying and calculating discounts)
  • Products (for identifying applicable discount rules)
  • Customers (for validating eligibility)

Additionally, we may collect the following types of personal information from you and/or your customers once you have installed the App:

  • Your name, store name, email address, and billing details (for App setup and communication)
  • Data about discount usage (to track and analyze discount performance)

We collect personal information directly from you through your Shopify account or automatically through Shopify APIs.


How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers to provide and operate the Service.
Additionally, we use this personal information to:

  • Communicate with you about account or feature updates
  • Improve and optimize the App
  • Provide support and troubleshoot technical issues

We do not use the collected data for behavioral or targeted advertising.


Sharing Your Personal Information

We do not sell or rent your personal information.
We may share limited data with service providers who assist in operating the App (for example, hosting providers or email systems).
We may also share information to comply with applicable laws and regulations, respond to subpoenas, or protect our rights.


Data Retention

We retain store and discount-related information for as long as your store uses the App.
Upon uninstallation, we automatically delete all store-related data within 30 days.


Your Rights (European Residents)

If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted.
If you would like to exercise this right, please contact us using the information below.
Your data may be transferred outside of Europe, including to Hong Kong and the United States.


Changes

We may update this privacy policy from time to time to reflect operational, legal, or regulatory changes.


Contact Us

For questions or complaints about our privacy practices, contact us at:

Bloom & Grow Limited
Unit 1115–1118, 11/F,
Tower 1, Cheung Sha Wan Plaza,
833 Cheung Sha Wan Road,
Kowloon, Hong Kong
📧 [email protected]